Your Ledger hardware wallet is the gatekeeper to your crypto holdings. Logging in correctly and securely prevents unauthorized access, phishing attacks, and accidental loss of funds. This guide covers step-by-step Ledger login, safety best practices, troubleshooting, and a small FAQ so you can access your Ledger device confidently.
Download Ledger Live only from Ledger's official domain. Install the app and follow on-screen prompts to open it.
Use the USB cable or Bluetooth (for supported devices) to connect your Ledger. Unlock the device by entering your PIN on the device itself.
In Ledger Live click Get Started or Manager and allow the app to detect your device. Approve any device prompts.
To view balances add relevant crypto accounts in Ledger Live and open the corresponding app on your Ledger device (e.g., Bitcoin, Ethereum).
Every send or contract interaction must be verified on the physical device. Never approve transactions you did not initiate.
Close Ledger Live and unplug the device when finished. This reduces attack surface and prevents accidental approvals.
Device not detected: try a different cable/USB port and ensure Ledger Live is allowed through system firewalls. Restart both device and computer.
PIN forgotten:
App asking for update:
Important: If any login screen asks for your recovery phrase, treat it as a phishing attempt — legitimate Ledger software never asks for the full 24-word phrase to log in.
For extra security consider enabling a passphrase (this is effectively a 25th word). Use a secure, air-gapped computer for very large holdings and keep your recovery phrase in a fireproof safe or split across trusted secure locations. Use a strong unique PIN.
Regularly audit the list of connected apps and remove any that you no longer use. If you use mobile Bluetooth, ensure your phone's OS is updated and that you only pair while in a private space.
Always validate the domain, TLS certificate, and use bookmarks for Ledger's official pages. Example (visual check):
https://www.ledger.com/ ← official domain (check lock icon & certificate)
Be extra cautious of domain typos (ledger-wallet[.]com, ledger-support[.]com are not official).
Treat your Ledger device like a secure vault: update carefully, always verify the website and app source, never share your recovery phrase, and confirm actions on the physical device screen. These simple routines dramatically reduce your exposure to scams and theft.
If you’re ever unsure about a login prompt or message, pause and verify using Ledger’s official help resources or community channels — better safe than sorry.